Privacy Policy
This Privacy Policy describes how aitextured (“we”, “us”, “our”) collects, uses, and shares information when you use [aitextured.com] and any related services (the “Service”). If you do not agree with this policy, please do not use the Service.
1) Information we collect
a. Information you provide
- Account data: name, email, password or auth tokens, company details.
- Purchases & licensing: billing name, email, address, and order details.
- Content: files and prompts you upload or generate (e.g., textures, images, metadata, tags, comments).
- Support: messages and attachments you send to our support channels.
b. Information collected automatically
- Usage data: pages viewed, clicks, referring/exit pages, date/time stamps, and feature usage.
- Device & log data: IP address, browser type, operating system, language, crash reports.
- Cookies & similar: identifiers used for session management, analytics, and preferences (see Cookies).
c. Information from third parties
- Sign‑in providers: if you log in with a third‑party (e.g., Google), we receive basic profile info as permitted by you.
- Payment processors: limited info to reconcile payments (e.g., transaction IDs, last4, status).
- Vendors & partners: analytics or fraud‑prevention signals, in aggregated or pseudonymous form.
2) How we use information
- Provide, operate, and maintain the Service, including generating and delivering assets you request.
- Process transactions, fulfill orders, and manage licenses and downloads.
- Improve and personalize features, including testing, research, and troubleshooting.
- Communicate with you about updates, security alerts, and administrative messages.
- Provide support and respond to inquiries.
- Protect against fraud, abuse, and security risks; enforce our Terms.
- Comply with legal obligations.
- With your consent, send marketing communications you can opt out of at any time.
3) Legal bases (EEA/UK)
We process personal data under these legal bases:
- Contract (Art. 6(1)(b) GDPR): to provide the Service you requested.
- Legitimate interests (Art. 6(1)(f)): e.g., to secure and improve the Service.
- Consent (Art. 6(1)(a)): e.g., for certain cookies/marketing where required.
- Legal obligation (Art. 6(1)(c)): e.g., tax and accounting requirements.
5) Analytics, AI & advertising
- Analytics: We may use tools such as [e.g., Google Analytics, Plausible] to understand aggregate usage. These tools may set their own cookies or use IP truncation/pseudonymization.
- AI features: When you use AI features (e.g., prompt‑based generation), your inputs and outputs may be processed by our models or trusted providers to deliver the feature, ensure safety, and improve quality. Where feasible, we apply technical and organizational safeguards.
- Advertising: If we use advertising technologies, data may be used to deliver or measure ads; you can opt out where legally required and technically supported.
6) Payments
We do not store full payment card numbers on our servers. Payments are processed by [Your Payment Processor] subject to their privacy policy. We receive limited payment metadata (e.g., transaction ID, status) to confirm your purchase and provide access to downloads or licenses.
8) International data transfers
Your information may be processed in countries other than your own. Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses) to protect your data during transfers.
9) Data retention
We keep personal information only as long as necessary for the purposes described in this policy, to comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and use case.
10) Your rights
Depending on your location, you may have rights regarding your personal data, including:
- Access, correction, update, or deletion.
- Objection or restriction of processing.
- Portability of certain information.
- Withdrawal of consent where processing is based on consent.
- Opt‑out of marketing communications at any time.
- If you are in California: rights to know, delete, correct, and opt out of certain “sharing/sale”.
To exercise these rights, contact us at hello@aitextured.com. For cookie preferences, use the controls in our banner or your browser settings.
If we cannot resolve your concern, you may have the right to contact your local data protection authority.
Do Not Sell or Share My Personal Information (if applicable).
11) Children’s privacy
The Service is not directed to children under the age of 13 (or the age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.
12) Security
We implement commercially reasonable technical and organizational measures to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.
13) Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last updated” date above. Material changes may be communicated by additional notice.
14) Contact us
If you have questions about this Privacy Policy or our data practices, please contact:
aitextured
Email: hello@aitextured.com
If you are in the EEA/UK and wish to contact our representative or DPO (if applicable): [dpo@yourdomain.com]